Effective Date: April 14 2026

Business Name: Innovative IT Services / We Solve That!

Website: https://wesolvethat.com

1. Introduction

Innovative IT Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Company name

• Any details you provide via forms, emails, or phone calls

Technical Information

• IP address

• Browser type and version

• Pages visited and time spent

• Device information

Communication Data

• Records of enquiries, support requests, and service interactions

• Call recordings (where applicable for quality assurance)

3. How We Use Your Information

We use your information to:

• Provide IT services and support

• Respond to enquiries and requests

• Schedule consultations or service appointments

• Improve website functionality and user experience

• Send service updates, alerts, or relevant communications

• Maintain security and prevent fraud

4. Sharing of Information

We do not sell your personal information.

We may share your data with:

• Trusted service providers (e.g., hosting, CRM, communication tools)

• Legal authorities when required by law

• Internal staff and contractors as necessary to deliver services

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

• Secure servers and encryption where applicable

• Access controls

• Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights (US Residents)

Depending on your state (e.g., California), you may have the right to:

• Request access to your personal data

• Request correction or deletion

• Opt out of certain data uses

To exercise your rights, contact us at: [email protected]

7. Cookies and Tracking

We may use cookies and similar technologies to:

• Improve website performance

• Analyse traffic and usage

• Personalise user experience

You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Innovative IT Services / We Solve That!

📍 2175 Sampson Ave, Unit 115, Corona, CA 92879

📞 (909) 287-7900

📧 [email protected]