Let's Talk About
Your IT Onboarding Plan
The first step in our partnership is making sure we have a clear, organised plan to take over your IT environment smoothly.
Use the calendar below to book your 30-minute Onboarding Kick-Off Call with our technical team.
This is Not a Technical Deep-Dive. It's an Alignment Session.
We want to make the transition to We Solve That as seamless as possible for your team. This call is an opportunity for us to align on timelines, establish communication protocols, and ensure we have everything we need to begin securing and managing your systems.
On this call, we will:
Review the Onboarding Timeline
We will walk through the exact steps of the transition process so you know what is happening and when.
Establish Communication Channels
We will confirm how your team should contact us for support and who your primary points of contact will be.
Identify Critical Systems
A brief review of the systems and software your team relies on most heavily, ensuring they are prioritised during the handover.
Confirm Access Requirements
We will outline the credentials and administrative access our team needs to begin the technical audit and deployment phase.
This call is for:
The primary decision-maker or business owner who signed the agreement.
The internal point of contact who currently manages or oversees IT requests for your team.
Anyone in your organisation who needs to be informed about the transition timeline and process.
Still Have Questions?
Do I need to prepare anything technical for this call?
No. You do not need to pull reports or gather technical documentation beforehand. If we need specific credentials or access information, we will provide you with a secure checklist during the call.
Will my team experience any downtime during this phase?
Not yet. The kick-off call is purely administrative. We will schedule the actual technical transition and agent deployment for a time that minimises disruption to your daily operations, which we will discuss on this call.
Who will I be speaking with?
You will be speaking with your dedicated onboarding specialist and a senior member of our technical team. They will be the ones actively managing your transition over the coming weeks.
Our reach out directly.
